Terms & Conditions

About These Terms

These Terms & Conditions apply to the use of the Cumin & Leaf website and all orders placed through our online ordering system. By using this website or placing an order, customers agree to follow these terms.

Business Information

Cumin & Leaf is operated by:

SRIMATHA LIMITED

Registered Business Address:
8 Lichfield Road, Gloucester, Gloucestershire, England, GL4 3AL

Email:
food@cuminleaf.co.uk

Telephone:
+44 1452 638 9741

Website Use

Customers may use this website for browsing menus, reviewing product information and placing genuine orders. Customers agree not to misuse website functions or attempt to interfere with normal website operation.

Menu Information

We aim to provide accurate descriptions, ingredient information and product details. As meals are freshly prepared, natural variations may occur in appearance, presentation and portion arrangement.

Orders & Confirmation

Orders are prepared based on the information provided by customers during the ordering process. Customers are responsible for checking selected items, contact details and collection or delivery information before confirming an order.

Food Preparation

Meals are prepared after order confirmation. Preparation times may vary depending on menu choice, order size and daily demand. Estimated preparation times are provided as guidance and may change during busy periods.

Collection & Delivery

Collection and delivery options depend on availability, operating conditions and customer location details. Customers should provide accurate information to help ensure smooth order handling. Further details are available in our Delivery Information page.

Allergen Information

Customers should review available product information before ordering. Customers with specific dietary requirements should contact our team before placing an order to discuss available options.

Order Changes & Cancellation

Requests to change or cancel an order should be made as soon as possible. Once preparation has started, changes or cancellation may not always be possible due to the fresh preparation process.

Refund Information

Refund requests are reviewed according to our Refund Policy. Customers should contact our team within 24 hours after receiving an order if they wish to request a review.

Customer Responsibilities

• Providing accurate contact and order information.
• Reviewing menu selections before confirming an order.
• Following collection or delivery instructions.
• Contacting our team promptly if assistance is required.

Website Content

All website content, including text, images and design elements, is provided for customer information and website operation purposes. Content may be updated when menu options, services or business information changes.

Limitation Of Responsibility

We aim to provide accurate information and reliable customer service. However, we are not responsible for delays or issues caused by circumstances outside reasonable control, including unexpected service interruptions or external conditions.

Privacy & Data Handling

Customer information is handled according to our Privacy Policy. By using this website, customers acknowledge that information may be processed as described in that policy.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any matters relating to these terms will be handled according to applicable legal requirements.

Changes To These Terms

These Terms & Conditions may be updated when business operations, website features or customer procedures change. Updated terms become effective immediately after being published on this page.