Customer Information

Privacy Policy

This Privacy Policy explains how Cumin & Leaf collects, uses and protects information provided through our website and customer services.

About This Policy

We respect customer privacy and are committed to handling personal information responsibly. This policy explains the type of information collected, why it is required and how it is managed when you use our website, place orders or contact our team.

Information We Collect

We may collect information necessary to provide website services and process customer requests, including:

  • Name and contact details provided during ordering or enquiry.
  • Delivery information required to complete requested services.
  • Order details and product selections.
  • Messages or enquiries sent through our contact channels.

How We Use Information

Information collected may be used for:

  • Preparing and managing customer orders.
  • Providing collection or delivery information.
  • Responding to customer questions and requests.
  • Improving website experience and service quality.
  • Maintaining accurate business records.

Website Usage Information

When you visit our website, technical information may be collected automatically, such as browser type, device information and general website activity. This information helps improve website performance and user experience.

Cookies

Our website may use cookies and similar technologies to support essential website functions, remember preferences and improve browsing experience. More information is available in our Cookie Policy.

Information Sharing

Personal information is only used where necessary to provide requested services, maintain website functions or meet applicable business requirements. Information is not used for unrelated purposes.

Information Security

We take reasonable measures to protect customer information and maintain appropriate procedures for handling personal data. Access to customer information is limited to appropriate business purposes.

Information Retention

Customer information is retained only for as long as necessary for operational, service and record-keeping requirements. Information that is no longer required will be handled appropriately.

Customer Rights

Customers may request information about their personal data or ask questions regarding how their information is handled. Requests can be submitted through our contact details.

Policy Updates

This Privacy Policy may be updated when website features, business operations or information handling procedures change. Any updates become effective immediately after being published on this page.

Business Information

Cumin & Leaf is operated by:

SRIMATHA LIMITED

Registered Business Address:
8 Lichfield Road, Gloucester, Gloucestershire, England, GL4 3AL

Contact Email:
food@cuminleaf.co.uk

Telephone:
+44 1452 638 9741